Delivering a good, painless project takes more than bringing a building to your site. It takes clear communication, planning, and a team that pays attention to every detail. Whether you need a short-term mobile office trailer for a construction job site or an s-plex modular building for a larger team, Satellite Shelters follows a proven process that guarantees success from start to finish.
1. Initial Contact and Needs Assessment
We start by understanding your goals so we can recommend the best solution.
Listening to Your Needs
Most people find Satellite Shelters on our website or hear about us from a friend, coworker, or another business. When they reach out for the first time, our team takes time to get to know the project and collects important details, such as:
- Building size
- Rental term
- Estimated start date
- Job site layout or constraints
- Special requirements such as union labor, modifications, or translifts
[H3] Evaluating Project Scope and Goals
From a portable classroom to a ground-level office, we want to make sure you get the right modular building. We will discuss why you need your building, how you’ll use it, and your budget. Talking about this early in our process helps us choose one of our new or used modular buildings, and if we recommend that you purchase or go for a rental option.
2. Proposal and Planning
Each project receives personalized attention and a plan tailored to its unique needs.
Custom Proposals and Visual Aids
We provide clear proposals that may include floor plans or pictures to help you visualize what the setup will look like before it arrives. These tools make it possible to understand how the space will support the team on the job site.
Site Visits and Adjustments
If the project is complex or has unique site requirements, our team and installation partners will come visit the site in person. These visits help everyone understand what the area looks like and if any challenges may come up. During the walkthrough, we’ll evaluate access paths, take photos and measurements, and identify if you could benefit from Satellite specialty services.
3. Contracting and Scheduling
Once planning is complete, Satellite Shelters moves into the execution phase.
Streamlined Contracting
The project doesn’t officially begin until after you approve the proposal and sign the contract. Thankfully, our contracts are simple and clear, so you can move forward without delays or confusing paperwork.
Internal Coordination
To get ready for installation, the Satellite Shelters team makes sure everything is in place. We work with the yard to choose the right units, talk with the factory if anything needs to be custom-built, and check with installation crews to make sure everyone is available and ready.
4. Pre-Delivery Coordination
Preparation is key to a smooth installation, and Satellite Shelters will guide you through each step.
Preparing the Site
We want everyone to be prepared on installation day to avoid any delays or surprises. Turning off the power or creating space for delivery trucks can make all the difference in getting your job site ready for your project. These instructions will vary based on what our representatives think your job site needs.
Consistent Communication
You’ll work with one dedicated point of contact who knows your project from start to finish. They provide updates and answer questions, so the process stays simple and stress-free.
5. Delivery and Installation
The Satellite Shelters team handles the delivery and setup process to minimize disruption.
Coordinating Every Detail
We plan every aspect of the delivery, from aligning schedules with the factory, vendors, and site managers, so everyone knows what to do and when. When everyone works together and follows the same plan, it keeps the installation on track and avoids errors.
On-Site Communication
Communication stays clear and steady during the whole delivery process. The team sends reminders the day before delivery, so everyone knows what to expect. On the day of delivery, the driver shares updates about when they’ll arrive. Site managers also get direct messages to make sure they’re ready.
6. Ongoing Support During the Project
Satellite Shelters remains actively involved long after installation is complete.
Continued Service and Availability
Your representative is available throughout the rental period for scheduling, invoices, and maintenance needs. This team member is there to answer questions, explain what’s going on, and make sure everything is working the way it should. You can contact them for scheduling updates, invoice assistance, and maintenance needs.
Safety and Compliance
Our team prioritizes safety and efficiency throughout your project.
- Safety First: Our team follows all regulations to keep your job site safe for everyone.
- Cross-Team Coordination: Representatives stay connected with operations and service teams to ensure smooth workflows.
- Quick Response: We handle service requests promptly, keep schedules on track, and address your needs without delay.
7. Project Completion and Pickup
As the project wraps up, Satellite Shelters facilitates an organized removal.
Coordinated Pickup Scheduling
As the rental period approaches its end, our representatives contact you to begin planning the pickup at a convenient time that works with your schedule.
Site Preparation for Removal
Before we remove the building, customers receive information about what is required of them for pickup. We will ask to turn off any utilities, such as power, and to ensure there’s a clear, open path for trucks or other equipment.
8. Follow-Up and Customer Satisfaction
Satellite Shelters’ commitment continues even after the building leaves your job site.
Post-Project Communication
Our representatives check in multiple times throughout the project, and even after we picked up the building, to confirm that the removal went smoothly. These follow-ups help make sure the whole project feels personal and confirm everything went smoothly, and answer any questions.
Resolution of Adjustments
If we need to fix or adjust anything, Satellite Shelters works quickly with the appropriate vendors and teams to address it and resolve any issues. Our representatives ensure vendors understand what is expected, and everyone works together to solve any issues quickly. After we make the changes, we complete final checks to make sure everything is correct and the project meets your expectations.
Get Started with Satellite Shelters
Ready to choose a modular building for your project? You can view our available inventory, learn how our process works, and see how our team supports you every step of the way. Visit our blog for insights and tips on selecting the right modular building for your job site. Email our team to start planning your space.
