Frequently Asked Questions (FAQs)

What type of exterior siding is available on Satellite portable buildings?

  • Smart Panel, also known as LP Masonite, is a wood product with grooves
  • .019 Aluminum
  • Hi-Rib Steel
  • Hardi-panel, which can be smooth or textured
  • In some cases vinyl siding or raw gypsum can also be finished on site with brick, stone, or whatever material is desired

What is skirting and what type of skirting materials are available?

Skirting is an optional exterior finish that surrounds the bottom of a mobile office, construction trailer, classroom, etc. It’s typically made with the same finish as the exterior siding of the building and spans from the underside of the building to the ground. Skirting is site installed after the unit is blocked and leveled and involves building a wood frame to support the skirting. Finishes for skirting include Smart Panel, Plywood, Aluminum, Hi-Rib Steel, Vinyl, or Lattice. Click here to see an example of a construction office with skirting.

What is a Mansard?

A mansard is an extension of the exterior wall at the roof line. A typical mansard is 24” tall by 2” wide and is used for aesthetic purposes.

What does HVAC stand for?

HVAC stands for heating, ventilation, and air conditioning.

What is a Blocking Plan?

A blocking plan provides the load information and the locations of required supports for your building.

What is a Foundation Plan?

A foundation plan includes the information from a blocking plan, but also provides foundation and pier details for your building. The foundation plans and tie-down plans are usually combined.

What is a Tie-Down Plan?

A tie-down plan provides the required tie-down locations for your building in order to resist wind loads. The foundation plans and tie-down plans are usually combined.

Do I need a permit?

Counties and parishes have local code enforcement agencies that require most clients to get a permit. A client should always check with the local agencies before bringing the building on site. The local agency will provide detail forms and requirements in order for the client to obtain a permit.

What if I have a special event where I only need a temporary building for a few days?

Satellite’s policy requires prepayment for the entire term of the rental. In addition, we require insurance coverage on special event and short term rentals. We do not offer Damage Waivers on these types of rentals and Insurance Certificates must be received and approved prior to the delivery of your temporary building.

Can I continue to rent beyond my original contracted rental term?

Following the completion of your initial rental term, you may continue on a month-to-month basis or extend the term for a specific amount of time. In the event you are continuing beyond the original term, the rental rate and dismantle/return charges may be adjusted to reflect current market conditions. Please contact your Local Satellite Representative for more information and to request a quote.

How do I prepare my job-site for a construction trailer/mobile office?

Your job-site should have easy access for install and removal of your construction trailer/mobile office and should be flat, level, and clear of any debris.

How quickly can I have a construction trailer/mobile office delivered?

Due to availability and site preparation, it is preferred that you check with your local Satellite representative for a delivery quote. They will provide you with instructions on what is necessary prior to having your construction trailer / mobile office delivered.

How is the construction trailer/mobile office delivered to my job-site?

We use a “Toter” to deliver your building to your job-site, which is a specially designed tracker trailer.

What is the electrical service required?

Please check with your Local Satellite Representative for your city’s local specifications. Typically, 220V, single phase is standard, but can vary depending on the size of your building and your city’s local requirements.

What happens to the tires, axles, and hitches?

Typically these items are left on unless you want to skirt the building or the building’s usage is permanent. If your building is permanent, then the tires, axles, and hitches can be removed and stored underneath the building. Please contact your Local Satellite Representative for available options and more details.

What maintenance am I responsible for?

Your lease includes service calls by Satellite Shelters and its authorized subcontractors for repairs resulting from routine wear and tear of the building and equipment, not including HVAC filters, fire extinguishers, and light bulbs. Please also refer to the User Agreement and Service Guide placard that is provided with each rental for additional information.

What if I experience a problem with my rented mobile office or modular building?

If you should experience any problems with your mobile office or modular building, simply call us toll-free at 800-453-1299. We will respond to your request promptly and work to complete the repairs as soon as possible. Please also refer to the User Agreement and Service Guide placard that is provided with each rental for additional information.

Does Satellite Shelters accept credit cards?

Yes, we accept credit cards. A processing fee may be added to your order/invoice.

Does Satellite Shelters accept electronic (EFT) payments?

Yes, we accept electronic (EFT) payments.